Academic Support
Overview
麻豆精品 provides a comprehensive range of innovative support services to聽faculty and students, in order to聽advance academic success among all students.聽聽Academic student聽services include tutoring, academic skills development, writing support, learning assistance, test prep, library research workshops, disability support, graduate student services,聽and online learning support.聽
Center for聽Academic Excellence and Innovation聽(CAEI)聽
Academic tutoring is available聽in聽CAEI聽Learning Centers on all Mercy campuses.聽聽The CAEI provides a friendly learning environment for receiving聽assistance in writing, math, science, and an extensive range of other subjects.聽聽Highly trained and courteous聽staff of faculty, peer tutors,聽and writing specialists provide聽the support you need to achieve academic excellence.聽
Center for Teaching and Learning
The 麻豆精品 Center for Teaching and Learning (CTL)聽engages with faculty colleagues to advance innovative pedagogy and best practices across the curriculum and in the disciplines.聽聽In informal聽groups under the聽Faculty Center for Teaching and Learning聽(FCTL) umbrella, faculty and staff聽convene聽to聽share聽pedagogic and curricular聽ideas and practices.聽
Mercy Online - Student Support
Students seeking support for use of聽the Blackboard聽learning management聽system聽(LMS) may聽visit聽the聽Blackboard Support Portals聽for answers to many common questions; or search聽Blackboard Help鈥檚聽topics and聽step-by-step instructions.聽 In addition, the聽On Demand聽Learning Center聽includes short, interactive video lessons聽(Quick Tutorials) and short documents (Getting Started Guides) that introduce basic聽features of the program in 15 minutes.聽
For聽additional assistance,聽students聽have access to聽24/7聽technical聽support聽through聽the IT Help Desk,聽at 914-674-7526.聽
Mercy Online - Faculty Support
Mercy Online provides faculty with support for聽the Blackboard learning management system聽(LMS), the University鈥檚 primary platform for online courses and for online management of on-campus and blended courses. Blackboard training聽is offered through聽a variety of聽live and recorded聽training workshops, tutorial videos and text-based guides,聽and other聽learning聽opportunities聽suitable to all levels of Blackboard knowledge.聽